Explore our news section to find articles and resources highlighting the housing revitalization work we’ve pursued across Allegheny County.
Our Frequently Asked Questions
We strive to provide clear information and support to all of our neighbors who wish to apply for home repair services through RTP, understand our day-to-day operations, or contribute to the work that we do across Allegheny County. If there’s a question we haven’t answered below, please contact our team today!
What is RTP?
For low-income homeowners, Rebuilding Together Pittsburgh is the trusted resource that provides home improvements, repairs, and partner referrals to create safe and healthy homes. Read more here (About)
How can I volunteer?
Check out the Volunteer page to see what we have to offer for both individuals and groups!
Do I need to be a construction expert?
Absolutely not. We have trained professionals on site ensuring high quality work. We do have opportunities available for people with extensive construction skill sets on our Dream Team.
Are there other ways to get involved?
You can help support our work TODAY by donating here!
How do I apply for RTP services?
Check out our Apply page for more info.
How much do RTP services cost?
Our services are completely free of charge.
How do I know if I qualify for services?
Check out our Apply page to find out more about who qualifies. We serve all of Allegheny County but only operate in the communities/neighborhoods in which we have current funding – which can change from year to year. Even if you do not live in one of our funded regions, we encourage you to still apply in case a new opportunity arises and to show our funders where there is the most need throughout the Pittsburgh region.
What information will you request in my application?
You will be asked to include information about your total household income, including current employment or Social Security and/or pension benefits. You will also be asked to describe the condition of your home, the top three concerns you would like us to address with repairs, and the names and birthdates of each resident in the home.
What is the time frame of the application process?
Due to the high volume of applicants and the availability of funding, application for services is not an automatic process and selection of participants is limited. If your application meets eligibility requirements, you will be contacted by a member of our staff to schedule a walk-through inspection of your home so we can get an idea of the scope of work to be done.
What if my home does not meet the requirements for Rebuilding Together Pittsburgh's services?
If Rebuilding Together Pittsburgh is unable to serve your home for any reason, we may be able to refer you to other housing agencies in the Pittsburgh area who also provide homeowner services.
How do I apply for utility services?
Duquesne Light Company:
Customer Assistance Program (CAP) – 1-888-393-7600
Dollar Energy Fund – 1-888-393-7600
Smart Comfort Program – 1-866-282-3147
Customer Assistance Program (CAP) – 1-888-282-6812
Dollar Energy Fund – 1-800-400-9276
Low Income Usage Reduction Program (LIURP) or Emergency Repair Fund – 1-800-400-9276
Customer Assistance Program (CAP) – 1-800-537-7431
Audits & Rebates Program (A&R) – 1-877-376-2783
Emergency Repair Program (ERP) – 1-800-537-7431
LIHEAP and LIHEAP CRISIS – 1-800-272-2714
What do I do in the case of a gas or heating emergency?
Call 911 or contact your gas provider immediately.
- Peoples Gas Emergency: 1-800-400-4271
- Columbia Gas Emergency: 1-888-460-4332
- Duquesne Light Emergency: -412-393-7000
If I am receiving RTP services, what will happen?
We have a dedicated Client Relations staff, along with a Project Manager for each active worksite, that will be in constant contact with you ensuring you understand our processes from start to finish
What happens once my project is completed?
Once all work is completed, the finished product is verified by third party to make sure the work is done properly.
Who are the people doing the work in my home?
There will never be anyone in your home that you are not aware of before-hand. RTP staff, vetted and trusted contractors, and sometimes partner volunteers all play crucial roles in bringing about the best services to you and our other clients.
I am a contractor. How can I work with RTP?
We are always open to creating partnerships with new companies and organizations. If you are interested in working with RTP’s construction team, email us at email@example.com.
Have a question that hasn’t been answered? Contact us today!
Home repairs completed
Support Safe & Healthy Housing
Our ability to stay safe at home is largely dependent on the quality of our housing. Rebuilding Together Pittsburgh delivers home repairs to our neighbors who need it most.